Shipping & Returns

We currently ship exclusively within the United States.

Orders placed with shipping addresses outside the U.S. cannot be fulfilled at this time.

Shipping

Processing Time
Orders are typically processed within 1–4 business days.
Delivery Time
Most U.S. orders arrive within 7–15 business days after shipment.

Please note that delivery times may vary during holidays, severe weather, or other carrier-related delays.

Shipping Rates
- Free U.S. shipping on orders over $99
- Shipping costs for smaller orders are calculated at checkout
Duties & Import Charges
All applicable import duties and customs charges for U.S. orders are prepaid. No additional customs fees are required upon delivery.
Tracking
Once your order has shipped, you will receive a tracking number by email.

30-Day Returns
We accept returns within 30 days of delivery for unused items in their original packaging and condition. To request a return, please contact us before sending any item back.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery and include photos of the item and packaging.
We will work with you to provide a replacement or refund as appropriate.
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

If you have any questions regarding shipping, delivery, or returns, please contact us at: support@originru.com

We are always happy to help.